Samantha Mulder
Senior consultant and manager for large retailers and multi-site operators, working on the boundary between IT, retail formula, store operations and customer contact. A decade-plus shaping organisations, processes and methods across grocery (Ahold Delhaize · Albert Heijn, Jumbo), health & beauty (A.S. Watson), retail technology (AiFi) and hospitality (Landal) , from store-system rollouts and SAP programmes to formula development, operational excellence and change.
- · BA Communications and Information Sciences, Utrecht University
- · Lean Six Sigma Green Belt · Professional Scrum Product Owner I
- Jan 2025 – PresentPark Transformation Consultant a.i.Landal (via Suntail BV)Park of the Future programme: process harmonisation across Front Office, F&B, Retail and Entertainment.
- Dec 2023 – PresentSenior ConsultantInnovation PortfolioDigital transformation and scalable operational improvements for retailers.
- Sep 2020 – PresentFounder & Management ConsultantSuntail BV
- Feb 2023 – Dec 2024Business Project Lead Promotions a.i.Jumbo Supermarkten (via Suntail BV)Business-side lead for the SAP Promotions implementation.
- Mar 2022 – Jan 2023Head of Customer Success, EuropeAiFi
- Sep 2020 – Mar 2022New Business Development ManagerAiFi
- Jul 2019 – Sep 2020Manager Operational ExcellenceA.S. Watson Benelux
- Jan 2018 – Jul 2019Format DeveloperAhold Delhaize · Albert Heijn
- Aug 2015 – Jan 2018Consultant Innovation & Improvement StoresAhold Delhaize · Albert Heijn